Privacy Policy

SOLUCIONES MUSICALES VALENCIANAS, SL, will process your personal data to manage the relationship with you and to send you, by any means, information and commercial communications about our products and services similar to those requested. You have the right to access, rectify and delete data, as well as other rights, as explained in our privacy policy.

Who is responsible for the processing of your data?

SOLUCIONES MUSICALES VALENCIANAS, SL, with CIF B98089824, will be responsible for the personal data provided either through its website, as well as those provided by telephone, or through any of our paper forms, or those obtained as consequence of the relationship you maintain with us. This entity is located at Avenida Vicente Blasco Ibáñez, novelista, 8. 46120, Alboraia (Valencia), and can be contacted through the email address info@ticketere.com

Likewise, you can contact our Data Protection Officer by writing to info@telebirras.com or SOLUCIONES MUSICALES VALENCIANAS, SL Att.: Data Protection Officer, info@ticketere.com

For what purpose do we process your personal data?

SOLUCIONES MUSICALES VALENCIANAS, SL, will process your personal data in order to manage the relationship that you maintain with us as well as to send you commercial communications by any means, even after the relationship with you has ended, to keep you informed of our similar products and services. to those requested by you.

They will also be treated for the management of contractual relationships, for works, goods or services. Monitoring and control of orders, supplies or other types of operations, billing of incidents related to products or services, as well as maintaining contact with you and, in general, for management at an administrative, accounting, and fiscal level. of the entity, as well as sending commercial information where appropriate.

How are we going to protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.

Will we send your data to other countries?

In the world there are countries that are safe for their data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection point of view.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your information. personnel to another country.

How long will we keep your data?

The personal data provided will be kept for at least the period established by the accounting and tax regulations and applicable regulations, and as long as its deletion is not expressly requested.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data is the execution and maintenance of the relationship maintained with you, as well as the express consent that, where applicable, you have provided us for additional processing consisting of sending your own commercial communications and/or or third parties.

We inform you that the personal data requested at the time of registering on the website, those requested by telephone or in any of our paper forms, are strictly necessary to formalize and manage the relationship with you, so that, in If we do not provide them, we will not be able to maintain said relationship. 

To which recipients will your data be communicated?

The data may only be transferred or communicated, where appropriate, to banking entities for collections or payments, as well as at the request of the Tax Agency, Customs, Courts or Tribunals, and competent Authorities.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether SOLUCIONES MUSICALES VALENCIANAS, SL is processing personal data that concerns them or not.

Likewise, interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was intended. collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. SOLUCIONES MUSICALES VALENCIANAS, SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Likewise, interested parties have the right to receive, in a structured, commonly used and machine-readable format, the personal data that concerns them that they have provided to us, and to transmit it to another person responsible.

The interested parties may exercise these rights and revoke at any time the consents provided, if applicable, by letter addressed to SOLUCIONES MUSICALES VALENCIANAS, SL, address Avenida Vicente Blasco Ibáñez, novelista, 8. 46120, Alboraia (Valencia), and may contact Contact it through the email address info@ticketere.com

In this sense, we inform you that you have at your disposal models for exercising the aforementioned rights on the website of the Spanish Data Protection Agency (http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/principales_derechos).

When the interested party considers it appropriate, they may file a claim with the Spanish Data Protection Agency, especially when they consider that we have not duly satisfied the exercise of their rights. Said claim may be presented to the aforementioned authority through the different options that the electronic headquarters of the Spanish Data Protection Agency offers.

If you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:

Electronic office: www.agpd.es

Postal address:

Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid. 

Via telephone:

Tel. 901 100 099 

Tel. 91 266 35 17

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary

DATA PROTECTION POLICY:

The Management / Governing Body of SOLUCIONES MUSICALES VALENCIANAS S.L. (hereinafter, the data controller), assumes maximum responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, guaranteeing the continuous improvement of the data controller with the aim of achieving excellence in relation to 

compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and therefore which repeals Directive 95/46/EC (General data protection regulation) (OJEU L 119/1, 05-04-2016), and the Spanish regulations on the protection of personal data (Organic Law, legislation specific sector and its development standards).

The Data Protection Policy of SOLUCIONES MUSICALES VALENCIANAS S.L. rests on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework that governs said Policy, and is capable of demonstrating this to the competent control authorities.

In this sense, the data controller will be governed by the following principles that must serve all its staff as a guide and frame of reference in the processing of personal data:

Data protection by design: the controller will apply, both at the time of determining the means of processing and at the time of the processing itself, appropriate technical and organizational measures, such as pseudonymization, designed to effectively apply the principles of data protection, such as data minimization, and integrating the necessary guarantees in the processing.

Data protection by default: the controller will apply appropriate technical and organizational measures to ensure that, by default, only the personal data that is necessary for each of the specific purposes of the processing are processed.

Data protection in the information life cycle: measures that guarantee the protection of personal data will be applicable during the complete information life cycle.

Lawfulness, loyalty and transparency: personal data will be processed in a lawful, fair and transparent manner in relation to the interested party.

Limitation of purpose: personal data will be collected for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with said purposes.

Data minimization: personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

Accuracy: personal data will be accurate and, if necessary, updated; All reasonable measures will be taken to promptly delete or rectify personal data that is inaccurate with respect to the purposes for which it is processed.

Limitation of the conservation period: personal data will be maintained in a way that allows the identification of the interested parties for no longer than necessary for the purposes of the processing of personal data.

Integrity and confidentiality: personal data will be treated in such a way as to ensure adequate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, through the application of technical measures or appropriate organizational structures.

Information and training: one of the keys to guaranteeing the protection of personal data is the training and information provided to the personnel involved in their processing. During the life cycle of the information, all personnel with access to the data will be appropriately trained and informed about their obligations in relation to compliance with data protection regulations.

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